Frequently Asked Questions

Find our most frequently asked questions below!

• Are your products real?
• Yes! Every item that we sell is guaranteed to be 100% authentic.
• Do you buy shoes & clothing from customers?
• Yes we do. We offer cash or store credit for YOUR items! Bring anything you'd like to sell in store for an offer. (Note: We are not obligated to buy items or make offers.)
• Why wouldn't you buy my item?
• We have the choice to buy or pass on any item that a customer is looking to sell. We buy based on season, size, & demand for that specific product.
• What brands do you carry?
• We carry any hype brand that fits our store! Examples: Supreme, Bape, Anti Social Social Club, Adidas Yeezy, Air Jordan, Nike, etc.
• What if I don't know my size?
• You can always ask an associate to assist you with figuring out your size in a pair of sneakers or clothing item. Alternatively you can email  customerservice@sneakerspotny.com
• How do you accept payment?
• We accept debit/credit card and cash.
• Where are you located?
• We are located in Palisades Center Mall. Our store is on the bottom floor next to Victoria's Secret.