Frequently Asked Questions
Find our most frequently asked questions below!
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Are your products real?
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Yes! Every item that we sell is guaranteed to be 100% authentic.
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Do you buy shoes & clothing from customers?
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Yes we do. We offer cash or store credit for YOUR items! Bring anything you'd like to sell in store for an offer. (Note: We are not obligated to buy items or make offers.)
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Why wouldn't you buy my item?
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We have the choice to buy or pass on any item that a customer is looking to sell. We buy based on season, size, & demand for that specific product.
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What brands do you carry?
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We carry any hype brand that fits our store! Examples: Supreme, Bape, Anti Social Social Club, Adidas Yeezy, Air Jordan, Nike, etc.
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What if I don't know my size?
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You can always ask an associate to assist you with figuring out your size in a pair of sneakers or clothing item. Alternatively you can emailĀ customerservice@sneakerspotny.com
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How do you accept payment?
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We accept debit/credit card and cash.
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Where are you located?
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We are located in Palisades Center Mall. Our store is on the bottom floor next to Victoria's Secret.