Frequently Asked Questions

Find our most frequently asked questions below!

  • Are your products real?
    • Yes! Every item that we sell is guaranteed to be 100% authentic.
  • Do you buy shoes & clothing from customers?
    • Yes we do. We offer cash or store credit for YOUR items! Bring anything you'd like to sell in store for an offer. (Note: We are not obligated to buy items or make offers.)
  • Why wouldn't you buy my item?
    • We have the choice to buy or pass on any item that a customer is looking to sell. We buy based on season, size, & demand for that specific product.
  • What brands do you carry?
    • We carry any hype brand that fits our store! Examples: Supreme, Bape, Anti Social Social Club, Adidas Yeezy, Air Jordan, Nike, etc.
  • What if I don't know my size?
    • You can always ask an associate to assist you with figuring out your size in a pair of sneakers or clothing item. Alternatively you can emailĀ  customerservice@sneakerspotny.com
  • How do you accept payment?
    • We accept debit/credit card and cash.
  • Where are you located?
    • We are located in Palisades Center Mall. Our store is on the bottom floor next to Victoria's Secret.